Your Convenient and Easy Online Access Starts with eProfile

Using your employee benefit plan should be a joy, not a headache. That’s why we offer the convenience of eProfile.

eProfile is your secure, personal gateway into everything you need to know about your coverage, claims and more. Simply sign up on your desktop or smartphone and customize your dashboard to give you quick links to the services that matter to you.

View past claims activity, submit claims, ask us a question, sign up for direct deposit, and more. Stay informed, keep in touch, and possibly save money too, with the following eProfile services:

My Claims

My Claims makes sure you get paid faster

At ClaimSecure, we understand that unexpected health care costs cause undue stress, so we go to lengths to simplify claim submission and expedite payment. Simply enter your claim details online, or grab your smartphone and use the PhotoClaims app to send us a picture of your receipt. Once submitted, you’ll be able to see payment details. In some instances, you’ll be reimbursed the very next day!

My PostScripts

My PostScripts is the easy, safe and convenient way to fill your prescriptions

If you’re short on time or simply don’t feel up to a trip to the pharmacy, try PostScripts. It’s the most successful and convenient prescription home delivery service in Canada. Secure up to a 90-day supply of your maintenance medications (prescriptions you need for ongoing conditions), obtain a refill, or simply transfer your prescriptions using this easy online service. You’ll save money, too! Log into your eProfile account and enroll today.

My Account

My Account helps us serve you better

To help ensure we never miss a beat, we make it easy for you to keep your contact information updated under My Account. My Account also helps you better manage your health by receiving relevant health information and/or product discounts that are specific to your Wellness Profile. Simply select the health topics that are relevant to your family’s needs, and we’ll share.

My Coverage

My Coverage gives you easy, online access to your plan information

Filed your benefits booklet away so safely, you can’t actually find it? You’re not the first, but who needs all that paper anyway! My Coverage gives you online access to the most up-to-date plan information. Simply log into eProfile, go to My Coverage, and you’re guaranteed to find it!

My Forms

My Forms – because digital is the only way to go

Printing and completing forms by hand isn’t just cumbersome; it’s hard on the environment. That’s why we offer My Forms. With the click of a button, our system automatically populates claim forms, special authorization forms and customized forms with your name, certificate number and address, leaving you to simply type in claim details and submit. It’s that simple.


eProfile is always evolving to offer you extra value

  • My eCard

    Leave your plastic at home! Now, you can access your personal health eCards online, including your digital health card and travel card (if applicable). Need to reach us urgently regarding a travel emergency or other matter? You’ll find the contact information you need on your eCard(s).

  • My Messages

    Keeping up-to-date on plan changes, company events and more has never been easier. Simply visit your personal message centre. Process changes, improvements, new web services and even details of upcoming parties are now centralized.

  • PhotoClaims

    Who would have guessed that submitting a claim could be as fun, easy, and quick as taking a selfie! Using the PhotoClaims app, simply take a picture of your receipts and immediately submit for reimbursement. Talk about fast and convenient.